Terms & Conditions

This page details our customer terms and conditions.

Our Contact details:

Bath Lane Blooms – 328 North Circular Road, Phibsborough, Dublin 7, Ireland

Tel: +353 1 8307844

Email: bathlaneblooms@gmail.com to get in touch.

Making a purchase could not be easier. Just browse our shop online, and add any bouquets of gifts that you wish to buy to your shopping cart. After you have finished your selection, click on the 'Checkout' button and you will be asked for a few details that we need to be able to complete the order.

We accept any debit of credit card payment. If you are shopping from outside of Ireland, place your order and your credit card company will convert the transaction from local currency to the EUR retail cost.

We accept most credit and debit card payments, Visa, Mastercard, Apple pay, Union pay and PayPal for online purchases.

You may send and pay for flowers over the phone by calling us on +353 1 8307844

Orders that are cancelled online or via the phone are subject to a cancellation fee.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

TERMS AND CONDITIONS OF USE

By Accessing, browsing or using this website you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing and item advertised on this website and/or by completing the registration process to open an account with Bath Lane Blooms, you agree to be bound by these Terms and conditions. Bath Lane Blooms may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after any amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

TRADEMARKS, COPYRIGHTS AND RESTRICTIONS

All material on this site, including but not limited to images, logo, illustrations are protected by copyrights, trademarks and other intellectual property rights which are owned and controlled by Bath Lane Blooms or by other parties that have licensed material to Bath Lane

Blooms. Any Images or material on bathlaneblooms.ie is solely for your personal, non-commercial use. Such material may not be copied reproduced or distributed in any way without the prior written consent of Bath Lane Blooms. The use of this website and conditions shall be governed in accordance with Irish Law and any legal action arising out of its use shall be brought and enforced under Irish Law and exclusively the Irish Courts.

FLOWERS

All our Flowers/ plants are seasonal, fresh and perishable products. We strive to meet our customers request but may have from time to time substitute flower type/s of the same value and style if they are unavailable or the quality is deemed unacceptable by Bath Lane Blooms to be sold or used in any of our creations. In these events we reserve the right to substitute a product of equivalent value without notice.

 Refunds/Returns Policy

Refunds may occasionally be given at the discretion of the management/owners under the circumstances if flowers are visible defected, damaged or incorrect flowers are delivered.  Because of the perishable nature of our products you are advised to make any complaint within 24 hours of the delivery of your flowers otherwise we cannot accept liability.

We always endeavour to reach an agreement with the recipient for either for a replacement or a refund depending upon the nature of the complaint.

To amend or cancel your order, please contact Bath Lane Blooms during business hours 10am - 6pm Tuesday to Saturday and 11am -3pm on Sundays.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at 

http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/consumers_and_the_law_in_ireland.html

Orders that are cancelled online or via the phone are subject to a cancellation fee. Any orders which have been made up or have left the shop for delivery a full charge will apply.

We shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so that is caused by any event or circumstance beyond our control, including breakdowns , floods, fire, explosion or accident

DELIVERY

Please ensure the following accurate details when placing orders for delivery. Your name and contact details, the recipient’s Name, address and a reachable contact number.  If the recipient is not home at the time of delivery all efforts will be made to leave with a neighbour or in a safe place agreed with the recipient.  We do not take any responsibility for damage/loss or stolen items once they have been delivered to the recipient, a responsible neighbour or an agreed safe place. If the deliver cannot be made or has to be directed to another address an extra delivery charge will be applied. Please note that various Hospitals  and places of employment have a no flower or personal delivery policy in place please check this before you place your order with the recipient

Personal/card MESSAGES

Bath Lane Blooms has to right to refuse to send or display any message that we feel is offensive, abusive, harassing, and discriminatory in any form for recipients. This applies to all messages that The Bath Lane Blooms have control over and we cannot take any responsibility for cards written and sealed in our shop or delivered to us for attachment with deliveries.

DATA PROTECTION/PRIVACY

Our policy is to respect the privacy of all our customers in conjunction with GDPR 2018 policy rules. We will not disclose any personal information about your account with us unless we are legally required to do so.

Contact

bathlaneblooms@gmail.com

328 North Circular Road

Phibsborough

Dublin 7

+353(1) 8307844

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